Recent Update: 11/18/2024
We thank you for choosing to be a member of our community at Best Family Care (“RHO”, “company”, “us”, “we”, “our”, or “ourselves”). We commit ourselves to the protection of your right to privacy and your personal information. If you have concerns or questions about our policies or practices regarding your personal information, feel free to contact us at “privacy@bestfamilycare.org“.
Whenever you visit our website (https://bestfamilycare.org) and use our products or services, you trust us with your private personal information. We take your privacy and security extremely seriously. In the privacy policy here, our aim is to completely explain for your review the ways in which we collect information, how we use said information, and what rights you have in affiliation to it. We encourage you to take a little time and carefully read this privacy policy and how it relates to you. If you see terms in this privacy policy that you flat refuse or do not agree with, please cease the use of our Websites and Services immediately.
Our privacy policy applies entirely to information received and collected through our website (such as https://bestfamilycare.org), and/or related services, marketing, sales, or events are referred to collectively as “services” in this privacy policy.
Please read the entire privacy policy carefully as it will allow you to better make an informed decision about sharing your personal details with RHO.
A) What Specific Information Do We Collect?
B) How Is Your Information Used?
C) Will We Share Your Information With Anyone Or a 3rd Party?
D) Do We Use Tracking Technology Such As Cookies? Others?
E) What is Our View on 3rd Party Websites?
F) How Long Is Your Personal Information Stored?
G) How Do You Keep My Information Safe and Secure?
H) Do You Collect Any Data from Minors?
I) What is RHO’s Privacy Rights?
J) Is There Controls for “Do-Not-Track” (DNT) Options or Features?
K) Is There Specific Privacy Rights for California Residents?
L) Do You Ever Update This Privacy Policy? If Yes, Will You Inform Me?
M) How Can I Contact You (RHO) About This Privacy Policy?
N) How Can You Review, Edit, Update or Delete Data RHO Collects?
A) What Specific Information Do We Collect?
We collect specific pieces of personal information that you provide including but not limited to: first & last name, mailing address, contact information, security data, passwords, and payment information.
We also collect information which you provide voluntarily regarding your interest in obtaining further information about us, our products and services, when using our services or contacting us in some other way.
Personal information we collect is dependent on your interaction with us, our services, and your choices made there within. Personal information we collect may include:
Public Personal Information. We collect your first name, middle name, last name, maiden name, nickname, email, mailing address (current and former), and other related information.
Login Credentials. We collect your email, passwords, password reminders or questions, and other security information to authenticate individual account access.
You agree to provide accurate, complete, and true personal information, and you agree to contact us with changes to your personal information to update that information within our systems. Failure to do so may result in termination of your account.
Cookies & Online Identifiers. We collect information regarding your devices, internet protocol address (IP address), cookie specific identifiers, and/or other identifying details used for marketing and analytics.
B) How Is Your Information Used?
We use your information you provide based on the fulfillment of contracts between you and RHO, compliance with local and federal legal obligations, and/or your consent.
We collect personal information through our Services for a range of business purposes described henceforth. Your personal information is processed solely for these purposes in relation to our legitimate business/monetary interests, to complete a contract with yourself, your consent, and/or for legal obligations. Below we indicate the specific processing structure we use and the express purpose for each piece of information we collect.
To aid account creation + logging on. If you opt to link your account from us to a 3rd party account (like Facebook or Google) we use the information you let us collect from said 3rd parties to aid account creation and logging on.
To send promotions and marketing offers. RHO and/or our 3rd party partners may use information you provide us for specific marketing communications, if in accordance with the marketing preferences you have selected. You can change or opt-out of our promotional marketing emails at any time.
Deliver advertising to you. We reserve the right to use the information you provide to display and develop advertising and content (and/or work with 3rd parties to do so) geared towards your location and/or interests to measure certain metrics.
To deliver services to you the user. We may use information you provide to complete or start a requested service.
To protect RHO Services. We may use information you provide as a part of our ongoing effort to keep RHO products and Services safe and secure.
Other Business Uses. Including but not limited to: data analysis, identifying trends, determining a promotions efficacy/popularity/success, and to evaluate and/or improve RHO products and services. We will never use personal private information without your express consent.
C) Will We Share Your Information With Anyone Or a 3rd Party?
We share information only with your consent, to provide you services, protect your rights, comply with legal obligations/laws, or fulfill our business obligations.We may use or share data on these legal basis:
Consent. We may process personal data you provide consent to use for specific purposes.
Legal Obligations. We may disclose your personal information where legally required for the sole purpose of complying with applicable laws, governmental requests, judicial proceedings, court orders, or other legal processes, such as in response to a subpoena or other court order. Where we are legally required we will provide information.
Legitimate Interests + Performance of Contracts. We may process your data to complete a contract between us or to achieve our legitimate business interests.
Protective Interests. We may use or disclose your information to take action, investigate, or prevent potential violations of suspected fraud, our policies, potential threats to safety of any person, illegal activities, or as evidence in a litigation we’re involved in.
We process your information or share said information during the situations listed below:
3rd Party Advertisers. We may use 3rd-party advertising companies to serve ads when you visit our Services. These 3rd parties may use information about your usage/visits to other websites contained within the tracking technologies or visits to our Website(s) to provide ads about products and services you find of interest.
Affiliates. We may share your personal information with our affiliates who will honor RHO’s Privacy Policy on this page. Affiliates include but are not limited to our parent company and/or subsidiaries, joint venture collaboration partners, and/or other companies which we have control of or fall within the umbrella of our common control.
Vendors, Consultants and/or 3rd-Party Service Providers. We reserve the right to share your information with 3rd-party vendors, contractors, agents, consultants, or service providers who perform services on our behalf or for us and which require said data to operate that work. Examples include but are not limited to: sales, payment processing, email delivery, data analysis, customer service, hosting services, and/or marketing purposes. We may allow certain 3rd parties to use RHO tracking technology which will enable interaction with said 3rd party within our Services over time. This data may be used to analyze and track data, determine the popularity of piece of content, better understand online user flow, amongst others. Unless explicitly described within this privacy policy, we never shares, sell, rent or trade your personal information with any 3rd-party for their own promotions.
Business Partners. We reserver the right to share your information with our partners to offer certain promotions, services or products.
Business Transfers. We reserve the right to share or transfer your information with, or during, any negotiation, merger, sale of assets, acquisition, or financing of all or a portion of our business to a different company.
D) Do We Use Tracking Technology Such As Cookies? Others?
We may use cookies or other online tracking technologies (pixels, beacons, analytics, etc) to store or access your information. You can find more complete information about what tracking technologies we use and how they are used through our Cookies Policy.3rd-party vendors, such as Google, use cookies to display ads relevant to a user’s previous visits to this website or other websites. The use of these cookies enables Google and it’s partners to serve ads tailored specifically to you based on your online behavior. Users may choose to opt out of personalized advertising tracking and deliver through our Ads Settings page.
E) What is Our View on 3rd Party Websites? RHO is not responsible for the security of information you share with any 3rd-party providers or advertisers.
RHO Services may contain 3rd-party ads which are not affiliated with us and which may link to websites, mobile apps, or online services outside of RHO services and websites. All data gathered by 3rd parties is not covered by or beholden to this privacy policy. RHO is not responsible for the content, security, or privacy practices or any 3rd parties, including other services, applications, emails, or websites which may be linked to within our Services. We recommend reviewing the policies of any such 3rd party and contacting said 3rd party with specific questions regarding their policies.
Regardless of other provisions, we partner with 3rd parties who collect information across different channels, both online and offline, to the express purpose of delivering relevant ads to you.
F) How Long Is Your Personal Information Stored?
We keep your information as long as is necessary for the purposes laid out within this privacy policy, unless where a longer period of retentions is permitted or required by legal grounds (i.e., taxation, accounting, legal requirements). No aspect of this policy will require us to keep your personal data longer than 6 months beyond the termination of your user account. When there is no legitimate business or legal need to process your information, we will randomize or delete it entirely, or, if this cannot be completed, then we will securely store your data and isolate it from any future processing until deletion is 100% completed.
G) How Do You Keep My Information Safe and Secure?
We keep your personal information protected using a series of technical and organizational security systems and measures. We cannot guarantee 100% security through the internet although we do our utmost to protect your private information, the transmission of any personal data to and from our Services is at your own risk. You should be sure to access RHO products and services through a secured (protected) internet protocol only.
H) Do You Collect Any Data from Minors?
No. We do not knowing collect any information or market to persons less than 18 years of age in any circumstance. By using RHO products and services you affirm that you are at least 18 years of age or older, or that you are the parent or guardian of any such minor and consent to minor dependents use of RHO products or services. IF we learn that private information from any user less than 18 years old has been received, collected, or transmitted, we will immediately deactivate the account and take measures to quickly delete any minor data from our records permanently. If you learn of any data collected from a person or user who is less than 18 years old, please contact us immediately at privacy@bestfamilycare.org.
I) What Are Users (Your) Privacy Rights?
You can change, edit, review, pause (where allowed), or cancel your account with RHO products or services at anytime.
Account Details. If you want to review, edit, or change any information within your account or cancel your account, you can log on with your login credentials and update or close your user account. If you request to cancel your account we will delete or deactivate all of your information from our databases. Some information, however, will be retained in our system filed to allow troubleshooting, prevent fraud, enforce our Terms of Use, assist with investigations, and/or comply with the law.
Tracking Cookies and other Similar technology. Most internet browsers (i.e., Google chrome, safari) automatically accept cookies through their default settings. If you choose, you can typically accept, reject, add, or remove cookies from your browser settings. Keep in mind that choosing to reject or remove cookies may affect features or services of our Services. To opt-out of interest-based ads by us or 3rd party advertisers please contact us.
Email marketing. You can opt-out or unsubscribe from or marketing email broadcasts at any time you choose through clicking the “unsubscribe” link contained within the text/content of any marketing email you have received. If you do not see this link you can contact us to manually remove you from our email marketing broadcasts. Keep in mind that we will still send you emails regarding services which are necessary from an administrative use of your account. You can login and change your opt-in preferences, or cancel them, at anytime.
J) Are There Controls for “Do-Not-Track” (DNT) Options or Features?
The majority of web browsers (Chrome, Firefox, Safari, Brave, etc.) and some mobile browsers include DNT settings or features which you can use to control your privacy preferences and choose to have or not to have data about your browsing activity captured and monitored. There is no blanket technology which for implementing DNT across browsers. For that reason we do not respond to any DNT browser signals or other systems which communicate your choice to not be tracked online or to stop being tracked online. If there are legal tracking requirements we must adopt in order to comply with laws in the future, we will inform you about the changes to our practices in an updated privacy policy. You will be notified via email in such a case.
K) Is There Specific Privacy Rights for California Residents?
Yes. Legal residents of California have specific rights regarding personal information. California Civil Code Section 1798.83, aka the “Shine The Light” law, permits California resident users to request from us information about types of personal information (if any) that we disclosed to a third party for marketing purposes and the legal names and mailing addresses of said 3rd parties which we have shared personal information within a preceding calendar year. California residents can make such a request once per calendar year. If you would like to request this information and you are a legal resident of California please contact us through the details below.
If you are 18 years of age or younger, a legal resident of California, and have a registered account with RHO products or services, you have the legal right to request the immediate removal of unwanted data which you publicly post on or through RHO Services. If you would like to request said removal of data, please contact us using the information below, and include your email address you use with said account. We will then ensure that data/information is not displayed publicly on any of the Services, but keep in mind that data may not be completely deleted from our internal systems.
CCPA Compliance – Do Not Sell My Personal Information
We may choose to share your data with 3rd-parties for advertising purposes. This is defined under CCPA as a “sale”. Pursuant to the CCPA (California Consumer Privacy Act), legal California residents can contact us via this internet form, or via email at privacy@bestfamilycare.org to exercise the right listed henceforth:
Right to opt out of sale of personal information
Right to access personal information
Right to Non-Discrimination of rights under CCPA
Right to request deletion of personal information
If you choose to exercise your legal right to opt out, we may require additional information to verify the request (name, email, address, etc.).
Personal Information Categories Collected
Information we collect includes (but is not limited to): first name, last name, mailing address, internet protocol address, phone number, and mobile phone number. We may also collect information related to demographics including but not limited to: age, gender, date of birth, employment status, etc.
L) Do You Ever Update This Privacy Policy? If Yes, Will You Inform Me?
Yes we will make necessary updates to this policy to remain compliant with local, federal and international laws. The updated version will be clearly labeled at the top of this page as “Recent Update: DATE“. Changes listed go into effect at the date listed on this page. We encourage all users to regularly review this privacy policy to ensure they are informed of the current way in which your personal information is protected.
M) How Can I Contact You (RHO) About This Privacy Policy?
Feel free to contact us at anytime with questions, comments, or concerns regarding this privacy policy via email or physical mail.
Email: contact@bestfamilycare.org
N) How Can You Review, Edit, Update or Delete Data RHO Collects?
Based on certain laws in different countries, you may reserve the right to request access to the information submitted that we collect, change/update that information, or have it deleted in certain circumstances. To request a review, edit, update, or deletion of your personal data, please submit a request to us through he form HERE, or contact us directly with the information above. We will respond within 30 working days to your request.